Our Business Philosophy

SmokeSign.com's MISSION STATEMENT & BUSINESS PHILOSOPHY

The senior management at SmokeSign.com believes in providing a level of service unparallel in today's market. The management strives to deliver exceptional service, i.e. more than one would expect from the many millions of web companies in existence today. Hence, SmokeSign.com believes that offering the usual level of 'customer service' is NOT satisfactory. SmokeSign.com will do everything possible to insure that your experience at SmokeSign.com is something more than just 'pleasant': our web site will allow you to recieve unbiased information about smoke and carbon monoxide hazards, and offer superior products at very competitive prices.

SmokeSign.com will accomplish these objectives by treating each and every potential client like FAMILY. If the product that we sell is not good enough for our own families, then we would not recommend them to you-the consumer. Hence, our mission: To treat each and every potential constomer like family.

By embracing and enforcing this mission statement since the inception of our business model, we have been very fortunate in every aspect of our business. Our past customers have been delighted with our web site's content and merchandise. We invite you, the potential client/family member to email us with any recommendation you believe would make smokesign.com a better place for future consumers.

We have embraced two technologies to constantly measure your degree of 'satisfaction' through Yahoo and The Public Eye. Both services survey each consumer after an order to measure the degree of 'service effectiveness' our company provided. We take these surveys very seriously and they are currently the best techniques available to measure 'customer satisfaction' today.

We realize that browsing the internet can be very impersonal. Many sites, including smokesign.com, offer the consumer the opportunity to email the company with a question. To make our site more personal, we invite you to phone us at any time at 888-922-9531. If we can't answer your question immediately, we will forward your question to North American Detector's engineering staff for a full explanation.

I sincerely appreciate you taking the time and effort to review our company's mission statement.

Sincerely,

SmokeSign.com